Reservation Management I joined SevenRooms as a product design intern in the summer of 2016 and worked on several projects throughout the following year. During my internship, I gained valuable insights into both design and the industry. As a food enthusiast, I'm proud to contribute to the hospitality sector by applying a product design mindset.
Timeline
- June 2016 - May 2017
My role
- Product Design Intern
Team
- Product Manager, Engineering, Customer Success
Floorplan
I worked on designing floorplans that allowed restaurant staff to efficiently manage guests and reservations. This innovative approach provided an interactive way to view seating arrangements and relevant information in a unified, easy-to-navigate format.
Booking Widgets
I collaborated with my design lead to create the workflow for the original booking widgets on the mobile platform. Customers could use a link provided by restaurants and bars to make reservations. We presented the demo to several business owners, gathering feedback to iterate and refine the design before delivering it to all users.
Booking Widget Customization
The booking widget serves as the final customer-facing experience and is designed as a flexible framework. Restaurant owners can access the mission control dashboard to customize the booking widget according to their needs. I led the design of the business owner experience on the web platform.
Motion Design
I created motion designs within the product to visually signal to users when certain actions were completed. These animations also served to enhance customer communication, providing a smoother and more intuitive experience.
